Fractional COO Services
We help businesses achieve scale through structure.
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We understand that business owners wear many hats and are pulled in many different directions. Through our application of GxP-based practices, we help businesses establish the structure that allows business owners to have better transparency into their operations, leading to staff that are more autonomous and accountable.
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Get back to focusing on the long-term strategies of your business and stop getting bogged down in day-to-day minutiae.
Our Method
01
Core Business Process Analysis
Understanding a process is more than knowing the step-by-step of getting something done. We dig in to how you are currently operating and work with you to figure out what's working well, where you're experiencing choke points, and where there is room for improved efficiency. We don't simply "apply band aids," but determine the root cause of process issues and address them at the source.
​​Get away from "we've always done it this way" and start operating with the mindset that "this is the ideal way to do it."
02
Process and Data Flow Documentation
Once we have determined the optimal way to perform your core business processes, we document and diagram the way that information flows through your organization. We want to ensure that information sharing is open and transparent throughout your organization, and that potential blockages to needed data are removed.
Ensure that data is shared throughout your organization, removing siloed personnel and departments.
03
Designate Functions and Responsibilities
Job titles only go so far. We help our clients determine functional business roles, and assign these roles to specific parts of your core processes. We believe that employees are more effective when they are cross-functional, and assigning functional roles ensures that employees have better ownership throughout the process and stop saying, "that isn't a part of my job."
Establish better expectations for employees and managers, leading to improved transparency and accountability.
04
Develop SOPs and Training Programs
After establishing process flows and functional responsibilities, we help to write and implement effective standard operating procedures (SOPs) so that all employees have organizational materials they can reference. Alongside your SOPs, we'll help to create employee training programs that are efficient and impactful, easing the burden of onboarding new staff.
Reduce issues relating to one person with knowledge of a process, and reduce the burden of employee onboarding.
05
Supporting Custom Technologies
You've done all of the hard work to establish new best practices for your business; why choose an off-the-shelf system that will cause you to readapt your processes or limit your data collection? We develop custom technology solutions that fit the specific needs of your business, from full-scale enterprise resource planning (ERP) and customer relationship management (CRM) to systems that govern and automate a single business process.
Utilize technology built for your exact business and stop adapting your processes or data collection to off the shelf solutions.
Business Support Services
At GxP Solutions we pride ourselves in being problem solvers; we want to help your business any way that we can.
Technology Consulting
Our experience developing custom software solutions often includes integrations with other web-based services. Let us help you determine the best technology solutions to support your business.
Documentation & Training
Whether you need an operating manual for equipment, training modules defined and created, or specifically-formatted data capture forms, we want to help give you time back to dedicate to running your business.
Established Network
As a service provider we're always looking out for strategic partnerships. We want to help you by providing qualified contacts at other businesses that offer expert level services.
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